Privacy Policy

1. Information We Collect

Personal Information

• Name, email address, and phone number for appointment booking
• Payment information for service transactions
• Health information relevant to nail care services
• Communication preferences and service history

Website Usage Information

• IP address and browser information
• Pages visited and time spent on our website
• Device type and operating system
• Referral source and exit pages

2. How We Use Your Information

• To schedule and manage your appointments
• To process payments and maintain service records
• To send appointment reminders and service updates
• To improve our services and customer experience
• To comply with legal obligations and maintain business records
• To send promotional offers and newsletters (with your consent)
• To respond to customer service inquiries and feedback

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who help us operate our business (payment processors, appointment booking systems)
• Legal Requirements: When required by law, court order, or government authorities
• Business Transfers: In the event of a merger, acquisition, or sale of business assets
• Protection: To protect our rights, property, or safety, or that of our clients and staff
• Consent: When you explicitly consent to sharing your information

4. Data Security

We implement appropriate security measures to protect your personal information:

• Secure Socket Layer (SSL) encryption for online transactions
• Restricted access to personal information on a need-to-know basis
• Regular security assessments and updates
• Secure storage of physical and digital records
• Staff training on privacy and data protection practices
• Secure disposal of information when no longer needed

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for website functionality and security
• Performance Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can manage cookie preferences through your browser settings, but this may affect website functionality.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your information to another service provider
• Objection: Object to certain processing of your information
• Opt-out: Unsubscribe from marketing communications at any time

7. Data Retention

We retain your information for the following periods:

• Client Records: 7 years after last service for business and legal purposes
• Payment Information: As required by financial regulations and payment processors
• Marketing Data: Until you opt-out or we determine it's no longer needed
• Website Analytics: Typically 24-38 months depending on the data type

8. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: